API Partner Terms

1. Definitions

• “Operator” — ТОО «Edwill Design», БИН 090840014906.
• “Partner” — a party granted API access to resell digital goods to its own customers.
• “Key” — the secret API access token issued to the Partner.
• “Balance” — the Partner’s prepaid funds recorded by the Operator in USDT.
• “Order” — the Partner’s request to deliver digital goods to an end recipient.

2. Onboarding and acceptance

• Access is granted after the terms are agreed and a Key is issued. Acceptance occurs on the first successful API request or on topping up the Balance.
• The Partner confirms that it acts for business purposes and is entitled to enter into such agreements.
• The Operator may refuse onboarding or terminate access at its discretion, returning the unused Balance.

3. Keys and security

• The Key is confidential. The Partner must store it on its own side and must not share it with third parties.
• Any action performed with the Key is deemed the Partner’s action until the Partner reports the Key as compromised.
• A Key may carry a limited set of permissions and be bound to the Partner’s IP addresses. Requests from other addresses are rejected.
• The Operator may revoke and reissue a Key if compromise is suspected, notifying the Partner.

4. Balance and settlement

• The model is prepaid: the Partner tops up the Balance and orders are charged against it.
• The Balance is denominated in USDT; top-ups are made over the TON network to the details issued in the dashboard, always with the payment memo.
• A transfer without a valid memo or on another network may not be credited automatically; such payments are handled case by case.
• When an order is created the amount is held, on successful delivery it is charged, and on failure it returns to the Balance automatically.
• An order is not created if the Balance is insufficient; a negative Balance is not allowed.
• The Balance is not a deposit, electronic money or an investment instrument, and it bears no interest.

The unused Balance is returned to the Partner upon a written request to hello@krab.gg within 10 business days, less network fees and any confirmed liabilities from disputed transactions.

5. Pricing

• Prices are individual and available to the Partner via the API before an order is created.
• The price is fixed when the order is created. An earlier quote is not binding.
• The Operator may change prices and tariffs. Changes do not affect orders already created.

6. Order fulfilment

• The Partner is responsible for the accuracy of recipient data sent in the request and for its right to process its customers’ data.
• The Partner assigns its own idempotency identifier to each order: a repeated request with the same identifier does not create a second order.
• Typical delivery takes seconds from order creation. The maximum fulfilment period is 24 hours.
• Order status is available via the API; on request the Operator sends signed notifications to the Partner’s endpoint, and the Partner must verify the signature.
• The Operator may temporarily suspend delivery for technical reasons, including maintenance on the side of platforms and suppliers.

7. Limits and fair use

• Each Key has a personal per-minute request limit; requests above it are rejected with status 429.
• Circumventing limits by creating extra keys or accounts without approval is prohibited.
• The Partner must run its own abuse controls and must not send orders paid for with stolen payment instruments.
• The Partner must not present the Service as its own infrastructure in a way that misleads third parties about the supplier.
• The API version is part of the request path. Breaking changes ship as a new version; the previous one keeps working for the announced support period.

8. Refunds and disputes

• A failed order returns the held amount to the Balance automatically — no separate request is needed.
• Disputed transactions are reviewed against the Operator’s and the Partner’s records; reconciliation runs on order identifiers.
• Claims are sent to hello@krab.gg within 14 calendar days of the transaction. We reply within 30 days.
• Refunds to the Partner’s end customers are the Partner’s responsibility. The Operator does not deal with them directly.

9. Suspension

The Operator may suspend access if a Key is suspected to be compromised, on abnormal load, on signs of fraudulent orders, or on breach of these Terms or of the law. We notify the Partner unless notification is impossible or contrary to law. The Balance is not forfeited on suspension.

10. Liability

• The API is provided “as is”; we do not guarantee uninterrupted operation.
• Our liability is limited to the amount of the specific order affected by the breach.
• We are not liable for the Partner’s lost profits, claims of its customers, or platform decisions regarding recipient accounts.
• The Partner is solely responsible to its own customers for its service quality, taxes and settlements.

11. Governing law and details

• These Terms are governed by the law of the Operator’s place of registration; disputes go to the competent court at its location.
• Operator: ТОО «Edwill Design», БИН 090840014906, 050032, Республика Казахстан, г. Алматы, Медеуский район, мкр. Алатау, ул. Ибрагимова, д. 9.
• Contacts: hello@krab.gg · @heIIo_stars.